Contact Us

Placing an Order is a safe and secure website.  We encourage you to order online for fastest processing.  However, our PartScription representatives are happy to help you with special orders or orders with which you require assistance.

Help Placing an Order

If you need help placing an order, contact our PartScription representatives toll free at
1-877-727-8755. Please have your model number(s) and/or part number(s) available so we may process your request efficiently.

Existing Order Inquiry - Online

Please log in using your email address and password. Click "Your Account" at the top of the screen to view your order history and status of any order.

Existing Order Inquiry - Email

Contact us via email at  Include your name and order number in the subject line.

Existing Order Inquiry - Phone

If you would like to speak to a PartScription representative regarding your order, call our toll free number at 1-877-727-8755.  We are available Monday through Friday from 8am until 8pm (CST) and Saturday 8am until 3pm (CST).


See our Policies link for guidelines on returning merchandise.

General Comments and Inquiries

We welcome your comments and inquiries. Please contact us:

Via mail:
                 137 N Oak Park Ave, Suite 214
                 Oak Park, IL 60301

Via email:

Via phone:

Existing Hardware Store Partners - Account Inquiries

Contact us via email at  You may also phone us at
1-708-358-1111 or fax us at 1-708-358-1112.

Prospective Hardware Store Partners

Click on the Hardware Store Partner Advantage link to request more information.

Credit Card Merchant Services