Contact Us
Placing an Order
PartScription.com is a safe and secure website. We encourage you to order online for fastest processing. However, our PartScription representatives are happy to help you with special orders or orders with which you require assistance.
Help Placing an Order
If you need help placing an order, contact our PartScription representatives toll free at
1-877-727-8755. Please have your model number(s) and/or part number(s) available so we may process your request efficiently.
Existing Order Inquiry - Online
Please log in using your email address and password. Click "Your Account" at the top of the screen to view your order history and status of any order.
Existing Order Inquiry - Email
Contact us via email at service@partscription.com. Include your name and order number in the subject line.
Existing Order Inquiry - Phone
If you would like to speak to a PartScription representative regarding your order, call our toll free number at 1-877-727-8755. We are available Monday through Friday from 8am until 8pm (CST) and Saturday 8am until 3pm (CST).
Returns
See our Policies link for guidelines on returning merchandise.
General Comments and Inquiries
We welcome your comments and inquiries. Please contact us:
Via mail:
PartScription
137 N Oak Park Ave, Suite 214
Oak Park, IL 60301
Via email:
feedback@partscription.com
Via phone:
1-877-727-8755
Existing Hardware Store Partners - Account Inquiries
Contact us via email at service@partscription.com. You may also phone us at
1-708-358-1111 or fax us at 1-708-358-1112.
Prospective Hardware Store Partners
Click on the Hardware Store Partner Advantage link to request more information.